We’re here to help

The Associated Press Customer Support team is dedicated to serving our customers. Our resourceful and knowledgeable staff is available 24 hours a day, seven days a week.

Contact Us
877.836.9477 (U.S.) 
+1 212.621.7361 (international)


System Status

All of our systems are currently available and operating as expected. If you are experiencing any issues please contact us for further assistance.

System Maintenance

On Friday, April 25 at 10:00pm EDT, system maintenance will be performmed for our AP Archive and AP Video Hub websites for a duration of (2) hours ending by 12:00pm EDT. During system maintenance, no new video content wil be available for download. Upon completion of work, video content will resume. 





All contents © copyright 2013 Associated Press. All rights reserved.